Kimberly Biggs - Agence POP Inc.

Kimberly Biggs

Everything is energy

Kimberly Biggs

Kimberly Biggs spent ten years in front of the camera before she ever touched a marketing strategy. As a broadcaster, she hosted NHL Ottawa Senators games, appeared on RDS, and worked at Radio Énergie 104.1 and 104.7. She learned how to connect with people, tell stories, and make complex things simple.

In 2010, she started learning SEO from Stephen Lau, one of Ottawa’s respected experts. In 2013, she founded POP INC Digital — a bilingual agency serving the Ottawa-Gatineau market. In 2017, she was named Jeune Entrepreneure de l’année at the Gala Excelor and became a finalist for Femme d’affaires de l’année at the RFAQ Awards.

Thirteen years later, her original clients are still with her. That’s not luck. That’s trust built through results and relationships.

Beyond business, Kimberly is deeply rooted in her community. She supports Maison Papillons, Ottawa River Keeper, and Moisson Outaouais. She mentors women in business.

Need an introduction to the right person? Looking for funding? Want someone in your corner who’s been there? Kimberly’s the call. And she actually answers.

She believes everything is energy — the work you do, the people you help, the way you show up. It all matters.

Experience

Kimberly Biggs has spent over two decades in communication, marketing, and business leadership.

Her career started in broadcasting. For ten years, she was the person on camera and on air — hosting live NHL Ottawa Senators games, appearing on RDS, and working at Radio Énergie 104.1 and 104.7. She learned to think on her feet, connect with audiences, and explain things in ways people actually understood.

In 2010, she saw the shift coming. The internet was changing everything, and businesses needed someone who understood both marketing and this new digital landscape. She learned SEO hands-on from Stephen Lau, a respected Ottawa expert, building the technical foundation that still drives her results today.

In 2013, she founded POP INC Digital, a bilingual marketing agency serving the Ottawa-Gatineau region.

Thirteen years later, the clients who started with her in 2013 are still with her in 2026. She’s watched them grow businesses, sell businesses, acquire new ones, start families, and come back for more. In an industry where 18-month client relationships are considered successful, hers last over a decade.

She’s been on stage hundreds of times — live TV, radio broadcasts, and conference keynotes. She’s a natural communicator who makes complex marketing tactics accessible to main street entrepreneurs.

Beyond business, Kimberly has invested deeply in her own leadership development. After recognizing patterns in her leadership that weren’t serving her team, she committed to two years of intensive therapy and coaching work. That personal journey now informs everything she teaches about leadership and business growth.

Expertise

Kimberly’s expertise spans three areas:

Digital Marketing & SEO: She’s spent 16 years helping businesses get found online. Her agency, POP INC Digital, specializes in SEO, content marketing, and digital strategy for the bilingual Ottawa-Gatineau market. She’s known for explaining technical concepts in plain language — the same skill that made her effective on camera now makes her effective with clients who don’t speak “marketing.”

Bilingual Marketing: POP INC serves an underserved market: businesses that need to reach both English and French audiences in the National Capital Region. Kimberly’s agency has built a competitive advantage by understanding both languages and both cultures.

Leadership & Communication: Her broadcasting background means she’s spent thousands of hours learning how to connect with people. Her personal development work means she understands the inner dynamics that make or break leaders. She combines both into speaking and content that’s honest, practical, and action-oriented.

Authoritativeness

  • Founder & CEO of POP INC Digital (2013–present) — 13 years leading a bilingual marketing agency
  • SEO Expert — 16 years in search engine optimization (since 2010)
  • Award-Winning Entrepreneur — Jeune Entrepreneure de l’année, Gala Excelor 2017
  • RFAQ Finalist — Femme d’affaires de l’année
  • Former Broadcaster — NHL Ottawa Senators host, RDS, Radio Énergie 104.1, 104.7 (10 years)
  • Public Speaker — Hundreds of appearances on live TV, radio, and at conferences
  • Bilingual Marketing Expert — Serving the Ottawa-Gatineau region in English and French
  • Creator of “The Honest Part” — An upcoming leadership podcast on vulnerability and self-awareness
  • Connector. Philanthropist. Mentor. — The one people call when they need an introduction, funding, or mentorship. She believes everything is energy — and she spends hers on the people and causes that matter.
  • Women in Business Advocate — Active mentor and supporter of women entrepreneurs

Her authority is proven by results: clients who’ve stayed for over a decade, a business built on relationships rather than churn, and a reputation for making marketing understandable.

Awards & recognition

Trustworthiness

Trust isn’t claimed. It’s demonstrated.

Kimberly’s clients trust her with their businesses year after year. Her 2013 clients are her 2026 clients. That kind of retention doesn’t happen without consistent results and genuine care.

She’s also transparent about her own journey. She talks openly about the leadership mistakes she made early in her career — the impatience, the patterns she had to unlearn, the hard work of becoming a better leader. She doesn’t pretend to have it all figured out. She shares what she’s learned along the way.

Her communication style reflects this. She’s warm but direct. She’ll tell you the truth, even when it’s uncomfortable. And she’ll give you something practical to do about it.

Linkedin : https://www.linkedin.com/in/biggskimberly/
Instagram : https://www.instagram.com/kimberly_biggs/

Community & philanthropy

Kimberly believes business success means nothing if you’re not giving back.

She actively supports:

  • Maison Papillons — Supporting children and families in the Outaouais region
  • Garde-rivière des Outaouais — Protecting the river that runs through her community
  • Moisson Outaouais — Fighting food insecurity in the region she calls home

She’s also deeply involved in women in business groups, mentoring entrepreneurs and creating space for women to support each other.

Need an introduction to the right person? Looking for funding? Want someone in your corner who’s been there? Kimberly’s the call. And she actually answers.

She’s built her network the same way she’s built her business: through genuine relationships, not transactions.

What makes her different

Some people build businesses. Kimberly builds ecosystems.

She’s not just running an agency. She’s raising the next generation of women entrepreneurs. She’s protecting the river. She’s feeding families. She’s connecting people who need to meet each other. And she’s hitting the ski slopes when she needs to clear her head.

Her philosophy is simple: everything is energy.

The energy you bring to your work. The energy you give to your community. The energy you invest in your own growth. It all comes back.

That’s why her clients stay. That’s why her community trusts her. That’s why, when someone needs an introduction, funding, or mentorship, people say the same thing:

Call Kimberly. She actually answers.”

Personal

  • Active skier — You’ll find her on the slopes when she needs to recharge
  • Mom — Balancing business, community, and family
  • Bilingual — Fluent in English and French, living the reality of the Ottawa-Gatineau region
  • Energy-first mindset — She believes how you show up matters as much as what you do

The Kimberly Biggs difference

Most marketers talk about ROI. Kimberly talks about relationships.

Most speakers talk about success. Kimberly talks about the inner work that makes success possible.

Most business owners build networks. Kimberly builds community.

She’s the broadcaster who became a marketer. The CEO who does her own therapy. The connector who answers the phone. The skier who clears her head on the mountain and comes back ready to help.

Everything is energy. And hers is contagious.